Domestic Orders (USA)
Handling Time: Please allow 3-5 business days of processing time from the date your order is received.
Due to recent events, you may experience a delay of up to 5-7 business days in handling time.
Shipping Time: Orders typically arrive within 3-5 business days depending on delivery location.
Due to recent events, you may experience a delay of up to 5-7 business days in shipping time.
Local Delivery: If you choose local delivery, you will receive a call from us within 1-3 hours to arrange a delivery date and time.
If you place your order for local delivery before 7PM, you are eligible to receive your order within the same day.
If after 3 calendar days you have not scheduled a delivery date and time, your order will be cancelled and refunded to the original method of payment.
1.Normally, the local shipper delivers packages on business days( Mon. - Fri.) To ensure safe delivery of your package, we advise you to choose an address where you can receive package on a business day at the shipping address.
2.The shipping service we use is required to have the customer's signature for a successful delivery. So please make sure that you or your authorized person is available at the shipping address. If we shipped to your shipping address and have a signature file, we do not take responsibility if the package is lost or stolen. Therefore, no refunds will be issued.